Orders are only processed after payment has been verified. If any issues are encountered with your order, you will be contacted via email by AND-B.com.
note: Orders made after Friday 12 PM PST will be processed on the following Monday and will ship as stated above.
Orders will not be processed or shipped on the weekend or a holiday.
Items purchased from AND-B.com (not from third party retailers) are eligible for a refund if returned within 30 days of your purchase.
Returns made for store credit will be processed free of charge, while a refund to your original payment (credit or debit card, paypal) will result in a fee of $5.99 deducted from the amount refunded back to you. Shipping charges are non-refundable.
Items must be unworn, unwashed, unused, and with all original tags intact. Try to keep the product the way you received it when returning.
Note: Pack your returns in a size-appropriate box and attach the new pre-paid shipping label.
Delivery typically takes between 7-21* business days once shipped from our Fulfillment Center. Please allow 1 to 3 business days for processing prior to shipping.
Expected delivery in:
*If your country is not listed above, please contact firstname.lastname@example.org for a custom shipping quote and we will get back to you shortly.*
*Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.
Taxes and Duties
We ship all international orders DDU (delivered duty unpaid), and we do not collect VAT (value added taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Though we cannot predict what your particular charges will be, you can contact your local customs office for more information regarding your country's custom policies. If you have any additional questions, you can reach us by calling 213-749-8820 or e-mail us at email@example.com.
All prices listed on our site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate.
To qualify for a return, items must be received back to our Fulfillment Center within 45 days of your original order shipment date (as printed on your packing slip). You are responsible for the cost of return shipping back to our Fulfillment Center. Please see "Returns" for further restrictions and instructions.